Refund Policy.
Refund Policy
We offer a 14-day money-back guarantee - no questions asked - on all digital products, including the Harmony Kaii app and group programs. This guarantee is designed to give you the confidence to take action toward your health and wellness goals, risk-free.
Eligible Refunds
You may request a refund within 14 days of purchase for the following:
The Harmony Kaii App
Our 6-week group programs
Digital products such as eBooks, meal plans, or workout guides
No explanation is needed, but we always appreciate feedback.
To request a refund, please email contact@harmonykaii.com with your name and order details. You will receive confirmation once your refund is processed. Refunds will be issued to your original payment method within 10 business days.
Excluded from Refunds
Please note the 14-day money-back guarantee does not apply to:
1:1 coaching or mentoring packages
Gift cards
Technical Issues or Access Problems
If you experience technical difficulties with accessing your purchase, we’re happy to help. Please reach out to support@harmonykaii.comm and we’ll do our best to resolve the issue quickly.