Refund Policy.

Refund Policy

We offer a 14-day money-back guarantee - no questions asked - on all digital products, including the Harmony Kaii app and group programs. This guarantee is designed to give you the confidence to take action toward your health and wellness goals, risk-free.

Eligible Refunds

You may request a refund within 14 days of purchase for the following:

  • The Harmony Kaii App

  • Our 6-week group programs

  • Digital products such as eBooks, meal plans, or workout guides

No explanation is needed, but we always appreciate feedback.

To request a refund, please email contact@harmonykaii.com with your name and order details. You will receive confirmation once your refund is processed. Refunds will be issued to your original payment method within 10 business days.

Excluded from Refunds

Please note the 14-day money-back guarantee does not apply to:

  • 1:1 coaching or mentoring packages

  • Gift cards

Technical Issues or Access Problems

If you experience technical difficulties with accessing your purchase, we’re happy to help. Please reach out to support@harmonykaii.comm and we’ll do our best to resolve the issue quickly.